Effective Date: April 25, 2025
Website: pearllemonpr.co.uk
Company Name: Pearl Lemon PR
Registered Office: 49 Station Road, Harrow, London, HA2 7SU, United Kingdom
Introduction
At Pearl Lemon PR, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services. Pearl Lemon PR is committed to complying with UK GDPR and the Data Protection Act 2018.
By using our website or services, you agree to the practices outlined in this Privacy Policy.
Who We Are
Pearl Lemon PR is a London-based public relations agency specialising in strategic communications, media outreach, and digital PR campaigns. For the purposes of data protection laws, Pearl Lemon PR is the data controller of your personal data.
For questions regarding your data, please contact:
📧 Email: hello@pearllemon.com
📞 Phone: +44 (0) 208 123 8577
What Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, company name
- Business Information: Job title, company website, industry
- Technical Information: IP address, browser type, device data, operating system
- Usage Data: Pages visited, time on site, referral sources, clickstream
- Marketing Data: Email preferences, engagement history
- Communication Data: Your messages, support inquiries, and emails with us
We do not collect special category data unless explicitly required for a service and with your consent.
How We Collect Your Data
We collect your data through:
- Website forms (e.g., contact forms, newsletter signups)
- Client onboarding processes
- Cookies and analytics tools (e.g., Google Analytics, Hotjar)
- Email communication
- Social media interactions
- Third-party lead generation tools
Why We Collect Your Data (Legal Basis)
We process your data under the following legal bases:
- Consent: When you voluntarily provide us information (e.g., newsletter signup)
- Contractual necessity: To fulfill a service contract
- Legitimate interest: To operate and grow our business (e.g., analytics, CRM)
- Legal obligation: Where required by law or regulation
How We Use Your Data
Your personal data may be used for:
- Responding to inquiries and providing services
- Delivering digital PR or marketing campaigns
- Sending newsletters, event updates, or promotional materials
- Conducting performance analysis and site improvement
- Enabling secure access to client portals or tools
- Complying with legal and regulatory requirements
Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze traffic. These include:
- Essential cookies: Required for core site functionality
- Analytics cookies: Track performance and user behaviour
- Marketing cookies: For remarketing and campaign optimisation (e.g., Google Ads, LinkedIn Ads)
You can manage cookie preferences through your browser settings. For full details, please see our Cookie Policy (coming soon).
Data Sharing and Third Parties
We do not sell your personal data. We may share your information with trusted third parties, including:
- Hosting and email service providers
- Marketing automation platforms (e.g., Mailchimp, ActiveCampaign)
- Analytics tools (e.g., Google Analytics)
- CRM platforms (e.g., HubSpot)
- Payment processors (if applicable)
All data processors are bound by data protection agreements and UK GDPR standards.
International Data Transfers
While our core infrastructure is UK-based, we may use global tools or service providers (e.g., Google, Meta) who process data outside the UK or EEA. In such cases, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).
Data Retention
We only retain personal data for as long as necessary:
- Contact form data: Up to 12 months after last interaction
- Client data: 6 years (for legal and accounting purposes)
- Email list subscribers: Until unsubscribed or after 2 years of inactivity
Data is securely deleted or anonymized once no longer required.
Your Data Protection Rights
You have the following rights under UK GDPR:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request data deletion (“right to be forgotten”)
- Right to restrict processing
- Right to object to processing (e.g., marketing)
- Right to data portability
- Right to lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact: hello@pearllemon.com
You can also file a complaint with the ICO:
📍 Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
🌐 https://ico.org.uk
Children’s Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect data from children.
Data Security
We implement a combination of physical, electronic, and managerial procedures to protect your data. This includes:
- SSL encryption
- Role-based access control
- Secure cloud storage
- Regular audits and software updates
While we strive to protect your data, no method is 100% secure.
Policy Updates
This Privacy Policy may be updated periodically. We will notify you of significant changes by updating the effective date at the top of this page.
We encourage you to review this policy regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled:
📧 Email: hello@pearllemon.com
📞 Phone: +44 (0) 208 123 8577
📍 49 Station Road, Harrow, London, HA2 7SU
© Pearl Lemon PR 2025. All rights reserved.
